CANCELLATION AND REFUND POLICY
- Acceptance of Terms
By placing an order electronically through our website, you are deemed to have accepted the following agreements and policies:
- Privacy Policy
- User Agreement
- Distance Sales Agreement
- Pre-Information Form
- The terms stated below
- Legal Framework
Buyers are subject to Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188), as well as all other applicable laws governing the sale and delivery of purchased products.
- Delivery of Purchased Products
Each purchased application or product will be delivered to the Buyer via a downloadable file link sent to the email address provided. Delivery must occur within the legally mandated period of 7 days.
If the product/application is not delivered within this period, the Buyer has the right to terminate the Agreement.
- Product Conformity
The purchased product/application must be delivered complete and in accordance with the specifications stated in the order.
- No Right of Withdrawal
Pursuant to Article 15/ğ of the Regulation on Distance Contracts, there is no right of withdrawal for intangible goods delivered instantly, such as software, programs, music, or films downloaded to a computer or phone.
Therefore, no refunds are available for such products.
- Default and Legal Consequences
If the Buyer makes payment via credit card and defaults:
- The Buyer agrees and acknowledges that they will be liable for interest and other charges under the credit card agreement with their bank.
- The relevant bank may take legal action and claim all associated costs, including attorney fees, from the Buyer.
- The Buyer agrees to compensate the Seller for any loss or damage incurred due to delayed payment.
- Payment and Delivery
Payments can be made via credit card on our website through:
- Single online payment
- Installment payments (if allowed by the Buyer’s bank)
The credit card will be charged at the end of the order process for online payments.